This policy explains which data the taxi-ordering mobile app processes and why. It applies to the apps built on the Mega Soft platform. Each app is published under the name of a specific taxi company — the name under the icon and in the app store.
Mega Soft operates the app and the technical platform. The taxi company named on the app receives the order and arranges the ride. The driver receives only what is needed to pick you up.
For privacy questions and support, write to megasoftkv@gmail.com. Include the app name and the phone number you used to register.
Data you enter:
Device data:
Location:
The app asks for location only while it is open. That permission is used to show the map, offer your current address as the pickup point, and search for nearby addresses. The app does not track location in the background and does not do so when it is closed.
You can deny location in the system prompt or turn it off later in the phone settings. You then enter the pickup address yourself.
Ride data:
When you order a ride, the taxi company’s server receives your phone number, addresses, coordinates, comment, chosen categories, and scheduled time. The app receives back the ride status, price, estimated time and distance, the driver’s name, the driver’s photo if one exists, the vehicle position, and the license plate or vehicle number.
What the app does not do:
We use location on the basis of the permission you give on the phone. We process the order and account data because the transport service cannot be carried out without them. We use the device identifier so the account works on your phone and to reduce abuse.
We do not sell personal data and we do not share it with advertisers.
Data is received by:
Calling the dispatcher only opens the phone app. The dispatcher number belongs to the taxi company.
On the phone, the app stores the chosen language, phone number, the fact that you are signed in, and the taxi company’s server address. That stays on the device until you sign out or delete the app.
The account, orders, and ride details are stored on the taxi company’s server.
On first launch, the app asks the Mega Soft platform for that taxi company’s server address. Your name and phone number are not sent in that request, only the identifier of the app.
We keep account data while the account is active. Signing out on the phone removes the local session and tells the server the session is closed. The SMS code is used only to confirm the number. The taxi company may keep records of completed rides for as long as its transport records and legal duties require.
You can request deletion of the account and data at megasoftkv@gmail.com. Include the app name and phone number. Data the taxi company must keep by law is retained only to that extent.
Access is limited to the systems and people who provide the service. No method of transmission or storage is absolutely secure. Lock the phone screen and do not leave a signed-in app on someone else’s device.
You can request access, correction, deletion, or restriction, and you can object to processing. You withdraw location permission in the phone settings. Send the request to megasoftkv@gmail.com.
The app is not directed at children. We do not knowingly collect data from anyone under 15. If we learn that such data was submitted, we will delete it.
If this policy changes, the new text will be published with a new update date. The new text applies from that date.